Terms and Conditions
1. Introduction
Welcome to the ILW Head Spa website. You agree to be bound by these Terms and Conditions by accessing or using our website. If you disagree, please don't use our website.
2. Services
ILW Head Spa provides head spa treatments, scalp care, and related services. All services are subject to availability and may be modified at our discretion. Detailed service descriptions, pricing, and booking options are available on the website.
3. Appointments and Cancellations
• Appointments can be booked through the website or by contacting us directly.
• A credit card may be required to secure your booking.
• Cancellations must be made at least 24 hours in advance. Failure to do so will result in a cancellation fee of 50% of the scheduled service cost.
• No-shows will be charged the full-service price.
4. No Refund Policy
• Services: All services provided by ILW Head Spa are non-refundable. If you are unsatisfied with your service, please notify us within 48 hours, and we will work to address your concerns.
• Products: All products purchased from ILW Head Spa are final sale and non-refundable. Please ensure you understand the product details before purchasing.
5. Health and Safety
• Clients are required to disclose any medical conditions, allergies, or sensitivities before their treatment. ILW Head Spa is not liable for adverse reactions from undisclosed conditions.
• We reserve the right to refuse service to anyone displaying symptoms of illness or with scalp conditions that could be contagious.
6. Privacy Policy
We value your privacy and take measures to protect your personal information. Please refer to our Privacy Policy for details on how we collect, store, and use your data. By using our website, you consent to the collection and use of your information as described.
7. Intellectual Property
All content on this website, including text, images, logos, and trademarks, is the property of ILW Head Spa and may not be used or reproduced without our express permission.
8. Website Usage
• Users are prohibited from engaging in activities that may harm or disrupt the website's functionality.
• Unauthorized access, data mining, or attempting to breach website security is strictly prohibited.
9. Third-Party Links
Our website may include links to third-party websites or services. ILW Head Spa is not responsible for the content, policies, or practices of these third parties.
10. Limitation of Liability
ILW Head Spa is not liable for any direct, indirect, or consequential damages resulting from using our website, products, or services to the extent permitted by law.
11. Amendments
We reserve the right to update these Terms and Conditions at any time. Just so you know – changes will be posted on this page, and your continued website use is your agreement to the updated terms.
12. Contact Us
For questions or concerns about these Terms and Conditions, please contact us at:
Email: contact@ilwheadspa.com
Phone: (404)447-4736
Address: 6059 Boylston Dr, Ste 100, Atlanta, GA 30328